Frequently Asked Questions
Everything you need to know about your Sundari Silks shopping experience.
Are the silk sarees authentic and certified?
Yes, all our silk sarees are crafted from 100% pure silk and come with the Silk Mark certification to guarantee authenticity and premium quality.
Do you offer international shipping?
We provide worldwide shipping. Delivery timelines vary by location, typically ranging from 7 to 14 business days for international orders.
Can I request a custom blouse stitching service?
Absolutely. We offer customized tailoring services. You can provide your measurements during the checkout process or contact our support team for assistance.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items that are in their original condition with tags intact. Please note that customized or stitched products are not eligible for return.
How should I care for my silk garments?
To maintain the luster and longevity of your silks, we strictly recommend dry cleaning only. Store them in a cool, dry place wrapped in a muslin cloth.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and PayPal for international transactions. All payments are processed through secure gateways.